So You Need a Technical Writer...
Well, you've come to the right place. I have been documenting complex technical solutions, both hardware and software,
my entire professional career. I have the skills and the experience that high-tech employers require in a senior writer. No matter who is using your product, and
no matter what they need to get done, I can create the information solutions to help
them do their jobs as quickly and painlessly as possible.
Since entering the technical communication profession, I have been responsible for designing, writing, testing, and revising documentation
in many different forms. The writing tools have changed over time, but the basic principles of good technical writing remain
the same: know your audience, learn their needs, document the tasks (not the product features), test and revise until you
get it right. Only then can you deliver information that is complete, accurate, usable, and retrievable.
As a member of Project Development Teams, I have worked closely with software developers to ensure that end-users
receive all the information they need, to get the maximum benefit and ease of use from their unique customized solution.
As part of a Documentation Department, I work with other writers and trainers to ensure consistency of style
across projects, and to continuously improve tools and processes.
I've spent many years developing my skills as a technical communicator; and I'm always ready for a new challenge.